Setting up an FNB “view-only” profile

Setting up an FNB view-only profile is a more secure way to link your FNB accounts to 22seven. The process is quite intricate so please make sure you follow all 8 steps. If you need any help with this, contact The Svens.

Step 1 of 8

Log in to your FNB account and click Online Banking Settings, click the Secondary Users tab, then click Add User.

FNB add view only user

Step 2 of 8

Complete the Personal Details and Contact Details sections. You can create the secondary user using your own details if you wish; it does not necessarily need to be another person. Next, tick the checkboxes under View for the accounts you want to expose to 22seven. Do not check anything under Transact. Click Continue.

FNB enter new user details

Step 3 of 8

Choose a new user ID and temporary password. The user ID must not be the same as what you use for internet banking and it’s a good idea to use a different password too. Enter your cellphone details in the OTP Delivery section. Click Add.

FNB choose new user id

Step 4 of 8

Accept the terms and conditions by ticking the checkbox and clicking Confirm.

FNB accept terms and conditions

Step 5 of 8

Enter the one-time PIN (OTP) you will receive via SMS or email and click Submit.

FNB enter one time pin

Step 6 of 8

Click Finish and then you must log off from internet banking.

FNB click finish secondary user profile

Step 7 of 8

Now log in using your new view-only user ID and temporary password. You’ll be prompted to change your temporary password. Enter a new password (different to your primary password) and click Update. Then log off from internet banking again.

FNB log in using new view only user ID

Step 8 of 8

Now log back into FNB using your new view-only user ID and permanent password. FNB will immediately prompt you to accept terms and conditions, and a notice on phishing. Accept both of these, click Continue and log off from FNB internet banking.

FNB click finish

All set! If everything went according to plan, you can now link your FNB accounts to 22seven.